Platform AI Sales Workforce & Omnichannel Commerce yang memungkinkan Business memiliki tenaga sales digital 24/7 — dari social media, WhatsApp, hingga storefront terintegrasi.
Livestar bukan sekadar AI avatar. Ia adalah digital sales workforce yang bekerja 24/7 mempromosikan produk, menjawab pertanyaan, membalas DM, membantu checkout, dan mencatat transaksi — di semua channel digital.
AI Sales Star membuat konten, posting, stories, dan live commerce secara otomatis sesuai SOW bulanan.
Menjawab pertanyaan customer dengan personality unik Talent — di Instagram DM, WhatsApp, TikTok, X, dan Facebook.
Mengarahkan customer ke storefront, membantu checkout, memberikan QRIS, dan mencatat order secara otomatis.
Sales attribution, customer journey, conversion rate, dan revenue tracking — semua real-time di dashboard.
Business tidak perlu membangun AI, chatbot, social media team, storefront, atau payment system. Cukup hire Talent.
Setiap Talent memiliki personality, voice, visual identity, dan sales performance unik. Semua Talent adalah profesional yang telah tersertifikasi.
Business tidak perlu membuat toko untuk setiap Talent. Semua AI Sales Star berbagi Business Knowledge yang sama, tapi punya personality berbeda.
Infrastruktur lengkap untuk AI Sales Workforce dan Commerce. Dari Talent Management hingga Payment Processing.
Toko online lengkap dengan catalog, cart, checkout, dan payment terintegrasi.
Nomor resmi Business dengan AI personality Talent. Format: "{Talent} {Business}".
Akun Instagram, Facebook, TikTok, X dengan format "{TalentName}.livestar".
Revenue, orders, customers, conversion, dan sales performance real-time.
Talent Persona + Business Knowledge + Product Knowledge + Sales Rules.
Setiap transaksi tercatat: Talent, Channel, Campaign, Product, Revenue.
Livestar tidak mengambil revenue sharing dari penjualan Business. Hanya biaya platform dan payment processing.
SLA dihitung setelah payment confirmed dan semua informasi Business lengkap.
Setiap Business yang menggunakan AI Sales Talent memperoleh SOW operasional bulanan.
AI Sales Star dengan personality stylish dan persuasive.
Promosi menu, handle order, dan delivery coordination.
Spesifikasi produk, comparison, dan technical Q&A.
Consultative selling dengan pendekatan hangat.
Energetic personality untuk produk aktif.
Visual storytelling untuk produk rumah.
Tidak. Livestar hanya mengenakan biaya setup platform (Rp25M sekali) dan payment processing fee (3% dari transaksi). Compensation Talent adalah hubungan langsung antara Business dan Talent.
Seluruh Talent adalah profesional yang telah tersertifikasi dan melalui proses seleksi ketat Livestar.
Target SLA: 5 Business Days setelah payment confirmed dan semua informasi Business lengkap.
Ya. Satu Business dapat memiliki beberapa AI Sales Talent. Semua berbagi Business Knowledge yang sama tapi punya personality, voice, dan visual identity berbeda.
Tidak. Setiap Business memiliki knowledge isolation penuh. AI tidak akan mencampur Business A knowledge dengan Business B knowledge.
AI memiliki kemampuan escalation ke Business Inbox. Business dapat mengambil alih conversation kapan saja.
Business Anda deserve tenaga sales yang tidak pernah tidur. Mulai dengan browse Talent Pool atau langsung konsultasi dengan tim kami.
How Livestar Indonesia collects, uses, and protects personal data.
PT Live Star Indonesia ("Livestar", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you use our AI Sales Workforce & Omnichannel Commerce Platform.
Livestar acts as the data controller for personal data collected through our platform. For data protection inquiries:
We collect information when you:
Types of data collected:
Talent-related data (recruitment, contracts, compensation, payroll) is managed dengan standar profesional dan kerahasiaan tinggi. Livestar only receives Talent data necessary to operate AI Sales services.
We share data only with:
Under applicable data protection laws, you have the right to:
We implement tenant isolation, RBAC, encrypted credentials, encrypted personal data, API authentication, audit logging, and access expiration.
We may update this policy. Material changes will be notified via email and posted on this page.
For privacy inquiries: privacy@livestar.id or hello@livestar.id
Terms governing the use of Livestar Indonesia Platform.
By accessing or using Livestar, you agree to be bound by these Terms of Service and our Privacy Policy.
Business customers pay a one-time setup fee of Rp25,000,000 for platform access. This fee is non-refundable once onboarding begins.
Livestar charges 3% of transaction value as payment processing fee. This is separate from Talent compensation.
Talent compensation (fixed salary or commission) is a separate agreement between Business and Talent. Livestar does not take commission from Talent sales.
Services follow this lifecycle: PENDING → ONBOARDING → SETUP → QA → ACTIVE → PAUSED → SERVICE ENDED.
AI Sales Talent must follow Talent Personality + Business Policy + Product Policy + Channel Policy + Platform Policy. AI cannot: change prices without authorization, fabricate stock, make false claims, or disclose Business data.
AI will escalate to human agent when: uncertain, customer requests human, complaint, refund, dispute, sensitive transaction, high-value customer, or abnormal behavior.
Livestar platform, AI infrastructure, and technology are owned by PT Live Star Indonesia. Business retains ownership of their products, brand, and customer data.
Livestar's liability is limited to the fees paid by Business in the 12 months preceding the claim.
Either party may terminate with 30 days written notice. Upon termination, Livestar will delete or return Business data per Privacy Policy.
These Terms are governed by the laws of the Republic of Indonesia.
For legal inquiries: legal@livestar.id
Our approach to responsible data processing and regulatory compliance.
PT Live Star Indonesia is committed to responsible handling of personal data processed through the Livestar Platform.
Our approach considers applicable Indonesian legal framework, including:
Even when one Talent serves multiple Businesses, each Business's knowledge, products, customers, orders, and transactions are fully isolated. Talent personality may be shared, but Business context must be isolated.
Data subjects have rights under UU PDP. Mechanisms are coordinated with the relevant data controller (often the Business). Livestar supports customers in handling valid requests.
We implement: tenant isolation, RBAC, encrypted credentials, encrypted personal data, API authentication, audit logging, access expiration, webhook validation, secret management, data retention policy, backup, and disaster recovery.
For data privacy inquiries: privacy@livestar.id
This Data Processing Agreement ("DPA") forms part of the Terms of Service between Livestar ("Processor") and the Business customer ("Controller"). It reflects requirements of Article 28 GDPR and comparable laws including UU PDP.
For personal data submitted through Livestar services, Business is the Controller and Livestar is the Processor acting on documented instructions.
Current sub-processors include: payment processors, channel providers (Meta, WhatsApp, TikTok, X), and AI model providers. Full list in Privacy Policy.
Livestar will notify Business without undue delay after becoming aware of a personal data breach, and within 72 hours where feasible.
For DPA inquiries: privacy@livestar.id